Your trusted support in Kenya
Expert support for families, individuals and gap year students.
Welcome to Ask Alice - Your Support in Kenya
Expert Support
At Ask Alice, I specialise in helping parents, gap year students and individuals navigate the complexities of moving to Kenya, whether short or long term.
I ensure a smooth transition, offering support with airport arrival, taxis, car hire, schools, housing, transport, uniform, medical facilities and so much more.
Why choose Ask Alice?
Expert Guidance
I provide expert guidance and support to make your time in Kenya as stress-free and enjoyable as possible. I take the time to understand my clients' needs and work closely with them to create personalised support that exceeds their expectations.
Unforgettable Experiences
Your time in Kenya should be magical; making memories and stepping away from the everyday humdrum of life admin.
I believe that a visit to Kenya should be about creating unforgettable experiences and lifelong memories. That's why I offer a wide range of services that cater to different ages and needs.
Whether you're looking for a suggestion for a weekend activity, managing your initial arrival, or easing your child into the first few days in a new school, I've got you covered.
Peace of Mind
Navigating a new country can be stressful, but it doesn't have to be.
At Ask Alice, I handle all the details so my clients can relax and enjoy the adventure.
I also offer 'guardianship' support and assistance to my clients to give them peace of mind knowing that I am always here to help whilst in Kenya.
Gap Year students may feel like adults, but it is reassuring for parents back at home to know that there is a support system in place, should it be required.
About Ask Alice
I have lived and worked in Kenya since 2009, having moved here from UK.
I arrived to set up a new office and therefore had to navigate everything myself with no assistance. Looking back, although this was enormously daunting, it did create a 'sink or swim' situation and forced me to create a much tried and tested Little Black Book on Kenya.
I have noticed over the past 15 years that many people come to me for advice and support when they are new to Kenya. This triggered the idea that there is a need for some more structured support.
During my time in Kenya I have worked as a diplomat, operated within the United Nations, worked at Pembroke House School, worked within the high-end travel industry and set up a virtual PA business.
I have lived in Nairobi and upcountry and have built up quite a considerable amount of useful information and a wide range of friends and colleagues.
I love sharing my knowledge and experiences to smooth the path for those who arrive in this incredible country, so they can hit the ground running!
Costs
All packages begin with a free 20-minute telephone call so I can fully understand what help you are looking for.
Customised Support
If you don't see what you are looking for within the packages below, then please do get in touch with me for something more customised.
Bronze Package £250
- One further phone call prior to your arrival in Kenya, to ease any concerns and answer any questions you may have
- Advice on airport arrival, taxi/driver recommendations, places to stay on arrival
- Advice on visas, vaccinations etc
- On hand, in country, for any *emergency that may occur during your visit
*hospitalisation, arrest, loss of passport etc… and advice on where to go to get professional assistance
Silver Package £450
- Everything that is included in the Bronze Package
- Up to two further phone calls prior to arrival in Kenya
- Advice on your arrival at the airport, taxi/driver recommendations, places to stay on arrival
- Help with setting up a Kenya sim card and mobile banking (Mpesa)
- Advice on visas, vaccinations etc
- Advice on transport options whilst in Kenya
- Available to assist during medical worries whilst in Kenya – recommend doctors, dentists etc..
Gold Package £900
- Everything that is included in the Silver Package
- Unlimited phone calls prior to arrival in Kenya
- On hand for your arrival at the airport, taxi/driver recommendations, places to stay on arrival.
- In person meet up the following day (if a night flight) or the morning of your arrival (if a day flight)
- Help with setting up a Kenya sim card and mobile banking (Mpesa)
- Advice on visas, vaccinations etc
- Unlimited Whatsapp communication (during working hours) throughout your time in Kenya
- Help with liaising with the school, uniform matters, nametapes for new uniform, ready for your arrival, guidance on the school day and how things work
- Help with finding accommodation during your stay in Kenya – whether that be for the occasional night or a home rental for the duration of your stay
- Advice on car hire, petrol stations, handling the Kenyan police and vehicle breakdowns
- Recommendations for weekend excursions and introductions to tried and tested travel companies
- ·*Guardianship of gap students and school children who are in Kenya without their parents
- Available to assist during medical worries whilst in Kenya – recommend doctors, dentists etc..
- In person support should you need assistance with medical treatment – hospital visiting and general ‘hand-holding’
- Assistance with shipping options if bring extra items to Kenya
- Advice and support with relocation of pets
*Guardianship would include a point of contact from the school/gap entity in case of illness, worry, accident ,arrest or for any other reason that the child/gap students wants a friendly ear and a bit of TLC. A point of contact for the parents back at home to telephone if concerned about the child/gap student at any stage during their visit